About · SayReady

About SayReady
SayReady collects anonymous usability and technology-readiness feedback for New Mexico small businesses through NMSBA.
What happens

A client adds an idea. They describe the product and what they want to learn.
Participants scan a QR code and answer anonymously. No name is asked.
SayReady builds a report with charts and a word cloud.
The client gets clear next steps.
Sample chart

Drawn from the built-in sample, not from a real client.
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Customer friendliness · 1 😞\u003cbr\u003eCount: 0\u003cbr\u003ePercent: 0.0%\u003cbr\u003en: 24"],"hovertemplate":"%{customdata}\u003cextra\u003e\u003c/extra\u003e"},{"type":"bar","orientation":"h","name":"2 🙁","y":["1. Ease of use","2. User skill building","3. Customer knowledge","4. Change in behavior","5. Time engaged with your product, service, or app","6. Customer friendliness"],"x":[5,0,6,11,7,0],"base":[-7.5,-3.5,-9,-15,-10.5,0],"marker":{"color":"#5B6B85","line":{"color":"rgba(0,0,0,0)","width":1}},"customdata":["1. Ease of use · 2 🙁\u003cbr\u003eCount: 5\u003cbr\u003ePercent: 20.8%\u003cbr\u003en: 24","2. User skill building · 2 🙁\u003cbr\u003eCount: fewer than 5\u003cbr\u003ePercent: —\u003cbr\u003en: 24","3. Customer knowledge · 2 🙁\u003cbr\u003eCount: 6\u003cbr\u003ePercent: 25.0%\u003cbr\u003en: 24","4. Change in behavior · 2 🙁\u003cbr\u003eCount: 11\u003cbr\u003ePercent: 45.8%\u003cbr\u003en: 24","5. Time engaged with your product, service, or app · 2 🙁\u003cbr\u003eCount: 7\u003cbr\u003ePercent: 29.2%\u003cbr\u003en: 24","6. Customer friendliness · 2 🙁\u003cbr\u003eCount: 0\u003cbr\u003ePercent: 0.0%\u003cbr\u003en: 24"],"hovertemplate":"%{customdata}\u003cextra\u003e\u003c/extra\u003e"},{"type":"bar","orientation":"h","name":"3 😐","y":["1. Ease of use","2. User skill building","3. Customer knowledge","4. Change in behavior","5. Time engaged with your product, service, or app","6. Customer friendliness"],"x":[5,7,6,8,7,0],"base":[-2.5,-3.5,-3,-4,-3.5,0],"marker":{"color":"#E6F6F5","line":{"color":"#0E7C7A","width":1}},"customdata":["1. Ease of use · 3 😐\u003cbr\u003eCount: 5\u003cbr\u003ePercent: 20.8%\u003cbr\u003en: 24","2. User skill building · 3 😐\u003cbr\u003eCount: 7\u003cbr\u003ePercent: 29.2%\u003cbr\u003en: 24","3. Customer knowledge · 3 😐\u003cbr\u003eCount: 6\u003cbr\u003ePercent: 25.0%\u003cbr\u003en: 24","4. Change in behavior · 3 😐\u003cbr\u003eCount: 8\u003cbr\u003ePercent: 33.3%\u003cbr\u003en: 24","5. Time engaged with your product, service, or app · 3 😐\u003cbr\u003eCount: 7\u003cbr\u003ePercent: 29.2%\u003cbr\u003en: 24","6. Customer friendliness · 3 😐\u003cbr\u003eCount: fewer than 5\u003cbr\u003ePercent: —\u003cbr\u003en: 24"],"hovertemplate":"%{customdata}\u003cextra\u003e\u003c/extra\u003e"},{"type":"bar","orientation":"h","name":"4 🙂","y":["1. Ease of use","2. User skill building","3. Customer knowledge","4. Change in behavior","5. Time engaged with your product, service, or app","6. Customer friendliness"],"x":[7,9,6,0,8,12],"base":[2.5,3.5,3,4,3.5,0],"marker":{"color":"#14A3A0","line":{"color":"rgba(0,0,0,0)","width":1}},"customdata":["1. Ease of use · 4 🙂\u003cbr\u003eCount: 7\u003cbr\u003ePercent: 29.2%\u003cbr\u003en: 24","2. User skill building · 4 🙂\u003cbr\u003eCount: 9\u003cbr\u003ePercent: 37.5%\u003cbr\u003en: 24","3. Customer knowledge · 4 🙂\u003cbr\u003eCount: 6\u003cbr\u003ePercent: 25.0%\u003cbr\u003en: 24","4. Change in behavior · 4 🙂\u003cbr\u003eCount: fewer than 5\u003cbr\u003ePercent: —\u003cbr\u003en: 24","5. Time engaged with your product, service, or app · 4 🙂\u003cbr\u003eCount: 8\u003cbr\u003ePercent: 33.3%\u003cbr\u003en: 24","6. Customer friendliness · 4 🙂\u003cbr\u003eCount: 12\u003cbr\u003ePercent: 50.0%\u003cbr\u003en: 24"],"hovertemplate":"%{customdata}\u003cextra\u003e\u003c/extra\u003e"},{"type":"bar","orientation":"h","name":"5 😄","y":["1. Ease of use","2. User skill building","3. Customer knowledge","4. Change in behavior","5. Time engaged with your product, service, or app","6. Customer friendliness"],"x":[7,5,6,0,0,9],"base":[9.5,12.5,9,4,11.5,12],"marker":{"color":"#0E7C7A","line":{"color":"rgba(0,0,0,0)","width":1}},"customdata":["1. Ease of use · 5 😄\u003cbr\u003eCount: 7\u003cbr\u003ePercent: 29.2%\u003cbr\u003en: 24","2. User skill building · 5 😄\u003cbr\u003eCount: 5\u003cbr\u003ePercent: 20.8%\u003cbr\u003en: 24","3. Customer knowledge · 5 😄\u003cbr\u003eCount: 6\u003cbr\u003ePercent: 25.0%\u003cbr\u003en: 24","4. Change in behavior · 5 😄\u003cbr\u003eCount: 0\u003cbr\u003ePercent: 0.0%\u003cbr\u003en: 24","5. Time engaged with your product, service, or app · 5 😄\u003cbr\u003eCount: fewer than 5\u003cbr\u003ePercent: —\u003cbr\u003en: 24","6. Customer friendliness · 5 😄\u003cbr\u003eCount: 9\u003cbr\u003ePercent: 37.5%\u003cbr\u003en: 24"],"hovertemplate":"%{customdata}\u003cextra\u003e\u003c/extra\u003e"},{"type":"scatter","mode":"markers","name":"All answers","x":[0,0,0,0,0,0],"y":["1. Ease of use","2. User skill building","3. Customer knowledge","4. Change in behavior","5. Time engaged with your product, service, or app","6. Customer friendliness"],"marker":{"color":"#F5C542","size":9,"line":{"color":"#1B2A4A","width":1}},"customdata":["1. Ease of use · 1 😞\u003cbr\u003eCount: 0\u003cbr\u003ePercent: 0.0%\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e1. Ease of use · 2 🙁\u003cbr\u003eCount: 5\u003cbr\u003ePercent: 20.8%\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e1. Ease of use · 3 😐\u003cbr\u003eCount: 5\u003cbr\u003ePercent: 20.8%\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e1. Ease of use · 4 🙂\u003cbr\u003eCount: 7\u003cbr\u003ePercent: 29.2%\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e1. Ease of use · 5 😄\u003cbr\u003eCount: 7\u003cbr\u003ePercent: 29.2%\u003cbr\u003en: 24","2. User skill building · 1 😞\u003cbr\u003eCount: fewer than 5\u003cbr\u003ePercent: —\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e2. User skill building · 2 🙁\u003cbr\u003eCount: fewer than 5\u003cbr\u003ePercent: —\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e2. User skill building · 3 😐\u003cbr\u003eCount: 7\u003cbr\u003ePercent: 29.2%\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e2. User skill building · 4 🙂\u003cbr\u003eCount: 9\u003cbr\u003ePercent: 37.5%\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e2. User skill building · 5 😄\u003cbr\u003eCount: 5\u003cbr\u003ePercent: 20.8%\u003cbr\u003en: 24","3. Customer knowledge · 1 😞\u003cbr\u003eCount: 0\u003cbr\u003ePercent: 0.0%\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e3. Customer knowledge · 2 🙁\u003cbr\u003eCount: 6\u003cbr\u003ePercent: 25.0%\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e3. Customer knowledge · 3 😐\u003cbr\u003eCount: 6\u003cbr\u003ePercent: 25.0%\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e3. Customer knowledge · 4 🙂\u003cbr\u003eCount: 6\u003cbr\u003ePercent: 25.0%\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e3. Customer knowledge · 5 😄\u003cbr\u003eCount: 6\u003cbr\u003ePercent: 25.0%\u003cbr\u003en: 24","4. Change in behavior · 1 😞\u003cbr\u003eCount: fewer than 5\u003cbr\u003ePercent: —\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e4. Change in behavior · 2 🙁\u003cbr\u003eCount: 11\u003cbr\u003ePercent: 45.8%\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e4. Change in behavior · 3 😐\u003cbr\u003eCount: 8\u003cbr\u003ePercent: 33.3%\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e4. Change in behavior · 4 🙂\u003cbr\u003eCount: fewer than 5\u003cbr\u003ePercent: —\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e4. Change in behavior · 5 😄\u003cbr\u003eCount: 0\u003cbr\u003ePercent: 0.0%\u003cbr\u003en: 24","5. Time engaged with your product, service, or app · 1 😞\u003cbr\u003eCount: 0\u003cbr\u003ePercent: 0.0%\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e5. Time engaged with your product, service, or app · 2 🙁\u003cbr\u003eCount: 7\u003cbr\u003ePercent: 29.2%\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e5. Time engaged with your product, service, or app · 3 😐\u003cbr\u003eCount: 7\u003cbr\u003ePercent: 29.2%\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e5. Time engaged with your product, service, or app · 4 🙂\u003cbr\u003eCount: 8\u003cbr\u003ePercent: 33.3%\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e5. Time engaged with your product, service, or app · 5 😄\u003cbr\u003eCount: fewer than 5\u003cbr\u003ePercent: —\u003cbr\u003en: 24","6. Customer friendliness · 1 😞\u003cbr\u003eCount: 0\u003cbr\u003ePercent: 0.0%\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e6. Customer friendliness · 2 🙁\u003cbr\u003eCount: 0\u003cbr\u003ePercent: 0.0%\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e6. Customer friendliness · 3 😐\u003cbr\u003eCount: fewer than 5\u003cbr\u003ePercent: —\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e6. Customer friendliness · 4 🙂\u003cbr\u003eCount: 12\u003cbr\u003ePercent: 50.0%\u003cbr\u003en: 24\u003cbr\u003e\u003cbr\u003e6. Customer friendliness · 5 😄\u003cbr\u003eCount: 9\u003cbr\u003ePercent: 37.5%\u003cbr\u003en: 24"],"hovertemplate":"%{customdata}\u003cextra\u003e\u003c/extra\u003e"}],"layout":{"colorway":["#14A3A0","#0E7C7A","#1B2A4A","#7FD1CF","#5B6B85"],"paper_bgcolor":"#FFFFFF","plot_bgcolor":"#FFFFFF","font":{"family":"Figtree, Segoe UI, sans-serif","color":"#1B2A4A","size":14},"margin":{"t":36,"r":24,"b":80,"l":16},"hovermode":"closest","hoverlabel":{"bgcolor":"#FFFFFF","bordercolor":"#14A3A0","font":{"family":"Figtree, Segoe UI, sans-serif","color":"#1B2A4A","size":13}},"annotations":[{"text":"✦","xref":"paper","yref":"paper","x":1,"y":1.08,"xanchor":"right","showarrow":false,"font":{"color":"#F5C542","size":14}},{"text":"SAMPLE – not a client report","xref":"paper","yref":"paper","x":0.5,"y":0.5,"xanchor":"center","yanchor":"middle","showarrow":false,"textangle":-18,"font":{"family":"Figtree, Segoe UI, sans-serif","size":26,"color":"rgba(140,58,50,.22)"}}],"barmode":"overlay","height":504,"legend":{"orientation":"h","y":-0.2,"font":{"color":"#1B2A4A"}},"xaxis":{"gridcolor":"#E3E8EF","linecolor":"#1B2A4A","zeroline":true,"tickfont":{"color":"#1B2A4A"},"automargin":true,"zerolinecolor":"#1B2A4A","title":{"text":"Answers, centered on the middle score"}},"yaxis":{"gridcolor":"#E3E8EF","linecolor":"#1B2A4A","zeroline":false,"tickfont":{"color":"#1B2A4A"},"automargin":true,"type":"category","autorange":"reversed"}},"config":{"displayModeBar":false,"displaylogo":false,"responsive":true}}
Sample chart from the sample feedback. Each row is an outcome the sample client ranked.
Sample word cloud

Open answers from the same sample. Bigger words were written more often.
Word cloud for “In a few words, what was the most useful part?”

checklist 7
weekly 7
friendly 5
tip 5
water 3
Answers stay anonymous. A report shows combined results only, and a group smaller than 5 is not counted.
Questions: hello@sayready.org